Terms & Conditions 

Photography Booking Terms & Conditions

Important – Please Read Before Booking

By making a booking, you are reserving a specific appointment time in the studio. Please ensure you arrive on time and ready for your session.

Late Arrivals

Your photography session begins at the time stated on your booking. If you arrive late, your session will still finish at the originally scheduled finishing time.

Late arrival will therefore reduce the amount of photography time available.

Time spent parking, changing or dressing, feeding or settling children, organising family members or otherwise preparing for the session after the booked start time forms part of your allocated session time.

I will always do my best to capture as much as possible within the remaining time. However, if you arrive late, I cannot guarantee that all requested photographs, family combinations, outfit changes, setups or other elements of your session will be completed.

If your late arrival means that another appointment is required to complete photographs that could not be taken during your original appointment, this will be treated as a new session and a new session fee will apply. A complimentary return session will not be provided.

For Cake Smash sessions, late arrival may mean there is insufficient time to complete all planned elements, including family photographs, the cake smash and/or splash bath.

Rescheduling

A minimum of 48 hours' notice is required if you need to reschedule your appointment.

No-Shows

If you do not attend your appointment and have not contacted me to cancel or reschedule, this will be treated as a no-show.

A new booking fee will be required to secure another appointment.

Full Terms & Conditions

1. Booking & Appointment Times

Your booking reserves a specific appointment time for you.

Your session begins at the time shown on your booking confirmation and not from the time you arrive at the studio or are ready to begin.

Please allow sufficient travelling and parking time and aim to arrive ready for your session.

Where another client is booked afterwards, time is also required between appointments to clean, reset and prepare the studio. For this reason, sessions cannot be allowed to overrun because of late arrival.

2. Late Arrivals

If you arrive late for your appointment, your session will still finish at the originally scheduled finishing time.

The amount of photography time available will therefore be reduced by the amount of time you are late.

Any time required after the booked start time for parking, dressing or changing outfits, feeding, settling children, organising family members or otherwise preparing for the session forms part of your allocated appointment time.

I will always do my best to obtain as many suitable photographs as possible within the remaining time. However, I cannot guarantee the usual number or variety of photographs where a session has been shortened due to late arrival.

Late arrival may mean that certain requested photographs, poses, family combinations, outfit changes, props, setups or other elements of the session cannot be completed.

If you arrive so late that there is insufficient time to reasonably carry out all or part of your session, the session may need to be shortened or the remaining elements may not be photographed.

Any part of a session missed because of late arrival will not automatically be rescheduled or repeated free of charge.

If you would like to return on another date to complete photographs that could not be taken because of your late arrival, a new session fee will apply.

Any additional costs associated with the new appointment, including replacement cakes, flowers, balloons, personalised items, props or other specially purchased or prepared items, may also be payable.

3. Rescheduling

I understand that circumstances can change. If you need to move your appointment, please contact me as soon as possible.

A minimum of 48 hours' notice is required to reschedule your session.

Where at least 48 hours' notice is provided, your appointment may be transferred to an alternative available date.

Where less than 48 hours' notice is provided, your booking may not be transferable and a new booking fee may be required to secure another appointment.

All alternative appointments are subject to availability.

If cakes, flowers, balloons, personalised props or other perishable or specially ordered items have already been purchased or prepared for your original appointment, additional charges may apply if these need to be purchased again for the rescheduled session.

4. Cancellations

If you need to cancel your appointment, please contact me as soon as possible.

Booking fees are used to reserve your appointment time and may also contribute towards preparations and costs incurred before your session.

Any refund or transfer of payments following a cancellation will be considered in accordance with the circumstances, the amount of notice provided, work already undertaken and costs already incurred.

Where personalised, perishable or specially purchased items have already been ordered or prepared for your session, their cost may not be refundable.

5. No-Shows

If you fail to attend your appointment without notifying me, this will be considered a no-show.

Your allocated studio time has been reserved specifically for you and may therefore have prevented another client from booking that appointment.

If you wish to arrange another appointment following a no-show, a new booking fee will be required to secure the new date.

Any replacement cakes, personalised products or other items required for the new appointment may also incur an additional charge.

6. Illness

Please contact me before your appointment if you or the person being photographed is unwell.

Babies and young children who are unwell are unlikely to enjoy their photography session, and rescheduling may be preferable.

Where illness occurs, please provide as much notice as reasonably possible. Any rescheduling remains subject to the terms above and availability.

If less than 48 hours' notice is provided, I may use my discretion depending upon the individual circumstances.

Any costs already incurred for cakes, flowers, balloons, personalised items or other perishable products may still be payable if replacements are required.

7. Babies & Young Children

Every baby and child is different, and their mood, behaviour and willingness to participate cannot be guaranteed.

Babies and young children may need time for feeding, comforting, changing or settling during their appointment. Where sufficient session time is available, I will always do my best to accommodate their needs.

However, feeding, changing and settling time forms part of the booked session time.

If the available photography time has been reduced because of late arrival, there may not be sufficient time for extended settling, feeding or breaks.

I will never force a distressed child to participate for the purpose of obtaining a particular photograph.

While I will always do my best to create a lovely gallery, a particular number of photographs, poses, expressions or images cannot be guaranteed where a baby or child is tired, hungry, unwell, distressed or unwilling to participate.

8. Cake Smash Sessions

Please arrive promptly for Cake Smash sessions so that your child has sufficient time to become comfortable with the studio and photographer.

Cake Smash appointments may include several different elements, such as family/parent photographs, portraits of the child, the cake smash itself and a splash/bath portion where included in your chosen package.

These elements are completed within your allocated session time.

Late arrival may mean that there is insufficient time to complete every planned element.

Where this happens, I will prioritise what can reasonably be achieved within the remaining appointment time, but I cannot guarantee that every planned photograph or part of the session will be completed.

If the cake smash, splash bath or another part of the session cannot be completed because of late arrival, a complimentary return appointment will not be provided.

If you choose to arrange another appointment to complete the remaining photographs, this will be treated as an additional/new session and a new session fee will apply.

Where another cake or other consumable or personalised items are required, these costs may also be payable.

9. Requested Photographs & Family Combinations

Please let me know before or at the beginning of your session if there are particular family combinations or photographs that are especially important to you.

I will make every reasonable effort to accommodate requests within the available appointment time.

However, specific photographs cannot be guaranteed, particularly where the session has been shortened by late arrival, children are unwilling to participate, family members are not ready when required or circumstances outside the photographer's reasonable control prevent the photograph from being taken.

10. Session Length

The session length stated when booking represents the maximum appointment time reserved and does not guarantee that photography will take place continuously for that entire period.

Time required for changing, feeding, settling, outfit changes and other client preparations during the appointment forms part of the booked session.

Sessions may also finish earlier where all required photographs have been completed or where continuing would not be appropriate for the child.

Late arrival does not extend the scheduled finishing time.

11. Additional or Return Sessions

Where an additional appointment is requested after the original session has taken place, an additional session fee may apply.

This includes circumstances where photographs could not be completed because of late arrival or where the client subsequently requests additional photographs, combinations, setups or session elements.

The price and duration of an additional appointment will depend upon what is required and will be confirmed before the new appointment is booked.

Any additional appointment must be booked and paid for as agreed before the appointment takes place.

12. Cancellation or Rescheduling by the Photographer

In the unlikely event that I need to cancel or reschedule your appointment due to illness, emergency, equipment failure or circumstances beyond my reasonable control, I will contact you as soon as possible.

I will endeavour to offer a suitable alternative appointment.

Where I am unable to provide the booked photography service and a suitable alternative cannot be agreed, an appropriate refund will be provided for services that cannot be supplied.